Ideas

The Future of Work, disrupted by Design Thinking

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~ Jeff Bezos What exactly is a customer experience, and when does it start and end? If we take a moment to zoom out …

Millennial Investing – is our myopic investment thesis affecting ROI?

As a Millennial, now turning 33, I, along with 75 million fellow U.S. Millennials have finally arrived in our growth-focused 30s. No longer 22 and care-free, degree holding, free spirited youths, we now have an objective – namely to “set ourselves up” for our 40s and beyond. In that thread, we have evolved into career …